Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

We ship your orders with the major courier partners in Zimbabwe namely Courier Connect, DHL and FedEx

How Long Will it Take To Get My Package?

It will take 3-7 days to process your order. Once shipped expect it in your hands within 24 hours to 48 hours depending on your location.

How Do I Track My Order?

We will send you a waybill number where available and you can track your order by clicking the track order link on this website.

How Do I Place an Order?

When you see the item you like you should click add to cart and proceed to checkout where you will pay for the items and tell us where to send it.

How Should I to Contact if I Have Any Queries?

Need help?

look on the bottom right corner you will see a live chat button, hit that and lets talk. If we are not online click on contact us and we will respond as soon as possible. We also available on Social media.

Do I Need an Account to Place an Order?

Yes you need to register an account with us to place an order, that way we know exactly where to deliver and keep you updated on your order status